Last updated: May 17, 2026 1. Purpose These Terms of Use govern access to and use of the platform, its related portals, modules, authentication services, self-service flows, document management, reporting, notifications, and any other enabled capabilities provided by the service operator. By accessing, registering for, or using the platform, you agree to comply with these terms and with the related privacy and information security policies published in this environment. 2. Scope of the service The platform allows the administration of workspaces, organizations, users, roles, documents, processes, and settings linked to the contracted or enabled environment. Some features may depend on the active plan, subscription status, assigned role, and the configuration defined by the tenant, organization, or global administrator. 3. Account and access Each user is responsible for the use of their credentials, the protection of their password, and all activity carried out from their account. Access may be enabled through local authentication, magic links, corporate directory authentication, or other mechanisms supported by the service. Users must: - provide truthful and updated information; - not share credentials with third parties; - promptly report unauthorized use, suspected compromise, or loss of access; - use the platform only within the scope allowed by their role and operating context. 4. Permitted use The platform must be used for legitimate professional, administrative, operational, or contractual purposes compatible with the enabled service. The following are prohibited: - attempting to access accounts, data, or settings without authorization; - altering, degrading, or interfering with the availability, security, or integrity of the system; - introducing malicious code, harmful files, or fraudulent content; - using the platform in a way that infringes third-party rights, internal rules, or applicable law; - attempting to bypass functional limits, security controls, or plan, tenant, or organization restrictions. 5. User content and responsibility The client, tenant, organization, or user who uploads information to the platform remains responsible for its legality, accuracy, timeliness, and lawful basis for use. This includes, among others: - documents and attachments; - personal data; - customized legal texts; - email, webhook, integration, and authentication settings; - any content generated or incorporated by internal or external users. The service operator does not pre-review all uploaded content and may restrict, suspend, or remove material when there are reasonable signs of misuse, security risk, legal infringement, or service impact. 6. Intellectual property The platform, its structure, design, software, components, baseline documentation, interfaces, marks, operational flows, and proprietary service content belong to the operator or its licensors. Except as expressly authorized, no license is granted to copy, decompile, redistribute, sublicense, commercialize, or exploit the platform outside the contracted or permitted use. 7. Tenant and organization configuration The system may allow customization of branding, policies, domains, notifications, outbound email, corporate directory, and other tenant- or organization-level settings. Each tenant or organization that customizes these capabilities is responsible for: - reviewing whether its legal texts are appropriate for its operation; - verifying that its integrations and domains are properly configured; - using senders, channels, and credentials it owns or is authorized to use; - keeping its configuration aligned with applicable regulatory obligations. 8. Availability and changes The service may be updated, adjusted, improved, or modified to introduce new capabilities, fix issues, improve security, maintain compatibility, or adapt operations. The operator will seek reasonable availability but does not guarantee uninterrupted service or the absence of any interruptions. Maintenance windows, temporary limitations, controlled degradation, or partial suspension may occur for technical, security, regulatory, or contractual reasons. 9. Suspension or termination The operator may suspend, limit, or terminate access when, among other reasons, there is: - breach of these terms; - improper or risky use of the service; - delinquency or commercial non-compliance; - legal requirements or valid authority requests; - threats to the security, stability, or integrity of the platform. Suspension of an account, tenant, or organization may imply total or partial restriction of access to modules, documents, settings, or integrations. 10. Limitation of liability To the extent permitted by applicable law, the service is provided on a reasonable-efforts basis and does not guarantee that it will be fully uninterrupted, error-free, or fit for all specific purposes of the client or user. The operator will not be liable for: - decisions made solely on the basis of data entered by users; - errors caused by configurations made by tenants, organizations, or third parties; - unavailability caused by networks, external providers, integrations, or third-party services; - indirect, incidental, special, or consequential losses, unless mandatory law provides otherwise. 11. Compliance and cooperation Users, tenants, and organizations agree to reasonably cooperate in internal investigations, security incidents, regulatory requests, operational validations, or reviews related to the use of the service. 12. Duration These terms remain in effect as long as there is access to, use of, or administration of accounts, tenants, organizations, or services associated with this platform. Continued use of the service after published changes implies acceptance of the updated version, unless applicable law requires an additional acceptance mechanism.